A managed dispatch service is not a staffing solution. You are not hiring a person — you are outsourcing an entire operational function to a team that takes complete ownership of your dispatch during the hours your internal team is off the clock.
Ninja Dispatch handles everything your day dispatchers would handle — driver communication, load monitoring, TMS updates, broker coordination, exception handling, check calls, and EFS requests — throughout the night, on weekends, and during holidays. When your day team arrives in the morning, operations are current, loads are documented, and nothing has fallen through.
We have served more than 100 trucking companies, freight brokers, and logistics providers across the United States since 2018. We were voted the #1 Dispatching Company by FreightWaves and are accredited by the Better Business Bureau.