The Only Client Dashboard in Managed Dispatch

Real-Time Client Dashboard

See What Happens After-Hours.

Your office closes at 5 PM. Your freight does not. My Ninja Dispatch is the first client-facing dashboard built for managed night dispatch, giving you full visibility into the team, processes, and performance behind every shift we manage.

Know exactly who is working your overnight operations
Access the SOPs and protocols your night team follows
Review and rate dispatcher performance directly
Track SLAs and hold your team accountable
Provide feedback and receive daily after-hours reports
Request Dashboard Access Learn More
My Ninja Dispatch — Client Portal Live
My Ninja Dispatch client dashboard — real-time overnight dispatch visibility

What You Get Inside My Ninja Dispatch

Full visibility into your overnight dispatch team, processes, and performance:

Know Your Team

Your dispatchers are not anonymous. See who is assigned to your account, their training background, the software they are certified on, and their performance history. Every person working your night shift is visible and accountable.

Control Your Playbook

Every client gets a custom standard operating procedure built during onboarding. My Ninja Dispatch makes your SOPs accessible anytime so you can verify that your night team is following the exact protocols your operation requires.

Rate and Review

Review dispatcher performance directly through the portal. Provide feedback, flag concerns, and track improvements over time. If a dispatcher is not the right fit, request a replacement immediately — that is part of the Ninja Guarantee.

The Ninja Guarantee

Every shift covered. Every dispatcher accountable. Every night.

No vacation or PTO coverage gaps
Wrong-fit dispatchers replaced immediately
Dedicated shift manager at no extra cost
Why We Built This

More visibility. More confidence. More value for every client.

My Ninja Dispatch was built to give clients complete visibility into their overnight operation. Instead of wondering what happened after hours, clients can see the people, procedures, and performance behind every shift we manage.

It adds another layer of transparency and accountability while making it easy to review performance, provide feedback, and stay connected to your operation—even when your office is closed.

Night dispatch with complete transparency.

Frequently Asked

Questions About My Ninja Dispatch

What is My Ninja Dispatch?
My Ninja Dispatch is a client portal built by Ninja Dispatch that gives trucking companies, freight brokers, and logistics providers visibility into their managed night dispatch operations. Clients can view dispatcher profiles, SOPs, performance ratings, and SLA tracking from a single dashboard.

What can I see in the dashboard?
The portal shows dispatcher profiles with certifications and experience, the custom SOPs and protocols followed during your shifts, dispatcher performance ratings, SLA tracking, and a direct feedback system for requesting changes or flagging concerns.

How does the dashboard add value for clients?
My Ninja Dispatch adds another layer of transparency and accountability to the service. It helps clients understand who is working, which procedures are being followed, and how the operation is performing without waiting for the next morning update.

What software does Ninja Dispatch work with?
Ninja Dispatch works with McLeod, TMW, Tai, Samsara, Motive, KeepTruckin, TowBook, and other leading TMS and ELD platforms. Dispatchers are matched to clients based on compatible technology and proficiency.

What is the Ninja Guarantee?
Every scheduled shift is covered without vacation or PTO gaps. A dispatcher who is not the right fit can be replaced, and every shift includes dedicated shift-manager oversight at no additional cost.

Who is Ninja Dispatch?
Ninja Dispatch is a managed night dispatch company founded in 2018. The company began in Cleveland, Ohio and operates from Bucharest, Romania, providing structured overnight support to trucking fleets and logistics companies across North America. Visit our team page to learn more about the people behind the operation.

How is Ninja Dispatch different from other after-hours dispatch services?

Ninja Dispatch builds a customized overnight operation for each client rather than providing generic coverage. Clients receive documented procedures, dispatchers matched to their software and workflows, management oversight on every shift, and access to My Ninja Dispatch for greater visibility and accountability.

More questions? Visit the full managed dispatch FAQ or meet the team.

See the Dashboard

See My Ninja Dispatch in action.

Schedule a consultation to see how Ninja Dispatch can manage your overnight operation while giving you clear visibility into the people, procedures, and performance behind every shift.

Book a Dashboard Demo Explore Night Dispatch
30-minute discovery call · Launch possible in as little as one week · Structured 90-day onboarding period