Semi trucks driving on a highway at night during after hours dispatch operations
Transparent Pricing · No Call Required

Transparent Pricing for Managed After-Hours Coverage

Most dispatch companies make you book a call just to hear a number. We’d rather show you the math. Here’s what a full-time night hire actually costs, what a managed service replaces, and where our rate lands — so you can decide before you ever talk to us.

Get Me Coverage → Help Me Decide
Starting at
$30
/ managed hour

Complete End-to-End After-Hours Coverage

  • ✓ Dispatcher-run team
  • ✓ McLeod, Samsara, Motive
  • ✓ TMS + ELD coverage
  • ✓ No payroll or recruiting
  • ✓ No hiring, staffing, or overnight management
  • ✓ 90-day fit period
BBB Accredited
Dispatcher-Run Since 2018
McLeod • Samsara • Motive
90-Day Fit Period
Dedicated Client Dashboard

Three Ways to Cover Your Nights

Only one is responsible for the outcome — not just answering the phone.

Call Center /
Answering Service

Answers the phone and relays messages. Does not manage freight, drivers, or your TMS.

✗ Lowest upfront cost

✗ Freight waits in a queue

✗ Not logistics-specialized

Best Value
✓

Ninja Dispatch
Managed Service

You do not hire a dispatcher. You hand us the overnight operation: staffing, training, management, quality, documentation, and continuity.

✓ Redundant team coverage

✓ Dispatcher-run operation

✓ Managed from start to finish

Staffing Agency /
Outsourcing

Provides personnel that you still train, schedule, supervise, manage, and replace when turnover happens.

✗ You manage the person

✗ Turnover exposes you

✗ Single point of failure

A lower hourly rate does not matter if no one owns the outcome. Ninja Dispatch protects your freight, supports your drivers, and helps your day team walk into an operation already under control.

A cheaper hourly number is not always a better deal — sometimes it is just a smaller product.

More on why the managed model is different.

You’re Buying Peace of Mind.

You should not have to wonder what happened overnight. When your team arrives in the morning, the operation should already be under control.

What You’re Protecting Overnight

A dry-van load can easily represent $800–$1,200 in gross revenue/day.
If you have 10 loads moving overnight, that is
$8,000–$12,000 of freight moving while your office is asleep.

Your drivers, customers, and freight do not know it’s after hours.
Neither should your operation.

Drivers Supported
Questions answered before they become problems.
Loads Protected
Exceptions handled while freight keeps moving.
Morning Ready
Your team arrives to updates, not surprises.

Cheap coverage is only cheap if the work is actually handled. If your team walks in to missed calls, confused drivers, customer complaints, and a pile of unresolved issues, the lower hourly rate did not save money — it moved the problem to the morning.

Ninja Dispatch is built to prevent that. Drivers get answers, loads stay monitored, exceptions get documented, and your day team starts with a clear passdown instead of a cleanup job.

The Result

Your day starts with a clean operation — not overnight surprises.

We do not just answer the phone. We make sure the overnight shift does not become tomorrow morning’s problem.

While You’re Sleeping
✓ Drivers supported
✓ Loads monitored
✓ Exceptions handled
✓ Customers updated
When Your Team Arrives
✓ Clear passdown notes
✓ Issues documented
✓ Fewer overnight surprises
✓ Your team starts clean

When you hire an employee, you hope the shift is covered.
When you hire Ninja Dispatch, the operation is covered.

One In-House Hire vs. One Managed Operation

An in-house night dispatcher is one person. Ninja Dispatch is a managed coverage system built around people, process, oversight, and redundancy.

One In-House Hire
Ninja Dispatch
VS
In-HouseOne person covers the shift
NinjaA managed team covers the operation
In-HouseYou recruit
NinjaRecruiting handled for you
In-HouseYou train
NinjaTeam trained on your SOPs
In-HouseYou supervise
NinjaShift managers provide oversight
In-HousePTO and sick days create gaps
NinjaCoverage continues when someone is out
In-HouseIf they quit, you start over
NinjaYour operation keeps moving
In-HouseOne point of failure
NinjaRedundant team with documented processes
The Difference

You are not paying for a dispatcher.

You are paying for an overnight operation that is covered, managed, documented, and ready for your day team every morning.

Aerial view of a busy supply chain warehouse.

What’s Included

Everything needed to keep your after-hours operation covered, documented, and ready for the next shift.

Operations
Dedicated dispatcher coverage
Shift manager oversight
Lead dispatcher support
Technology
McLeod, Samsara, Motive & TMS support
Client dashboard visibility
Shift documentation and passdowns
Communication
Driver communication
Broker and customer updates
Scheduled account reviews

What Counts as a Managed Hour?

A managed hour of after-hours dispatch begins the moment your coverage starts. We monitor freight, support drivers, communicate with brokers and customers, handle overnight exceptions, document key events, and prepare a clean passdown for your day team.

The Simple Rule

You decide when coverage starts and stops. We manage everything in between.

Most clients start with overnight dispatch coverage, then add weekend, holiday, and peak-season support once they see the handoff quality.

Book a Meeting →
Lower-Risk Start

Start With a 90-Day Fit Period

New engagements begin with a 90-day onboarding period at a reduced rate. This gives your team time to integrate us into your workflows, test the fit, and confirm the coverage model before committing to full ongoing service.

Book a Discovery Call

Coverage You Can Scale —
Without Carrying Headcount

Your coverage needs change. Hiring full-time overnight staff does not. With Ninja Dispatch, you can add coverage where the risk is highest, then scale it up or down as your operation changes.

Overnights

Cover the hours your day team should not have to carry.

Weekends

Keep drivers, customers, and freight moving when the office is closed.

Peak Season

Add support when volume spikes, then scale back when things normalize.

No hiring. No layoffs. No severance. No scrambling when one person quits.

You are buying managed coverage for the hours your operation actually needs.

Frequently Asked Questions

Standard managed coverage is $30 per covered hour, all-in – no payroll, benefits, recruiting, or management overhead on top. New clients start at a reduced 90-day onboarding rate, and your exact figure is scoped to your operation. 

No. Staffing places a person inside your company for you to manage. Ninja Dispatch manages the full after-hours function: people, training, oversight, coverage, documentation, and results.

No long-term contract. Coverage is scoped to the window you need — overnight-only and weekend-only arrangements are standard — and set on the discovery call.

You’re billed for the coverage window your dedicated team is live on your account, documented shift by shift and visible to you in real time through the client dashboard.

Yes — that’s the point of hourly coverage. Add hours for peak season or a driver surge, scale back when it settles, with no hiring or layoffs on your side.

Call centers and answering services have a completely different business model and in turn, outcome that they can provide their clients. Their entire model is based on having a lot of clients, at a low rate. Multiple clients are shared amongst their workers, losing the personalized, dedicated approach that Ninja Dispatch provides its clients. 

BPOs and staffing firms usually provide labor. Ninja Dispatch provides managed coverage. That means we train the team, manage the shift, document the work, and take ownership of the after-hours operation.

Aerial view of illuminated logistics hub at night with semi trucks in loading bays, showing 24/7 freight operations and after-hours dispatch activity

Get your operation covered when you need it most

A 30-minute call. We scope your hours, your systems, and your coverage window, for the coverage you deserve. 

Scope my coverage