After hours dispatch is the coverage that keeps your operation running when your internal team is off the clock. It covers everything from the moment your day dispatchers sign off to the moment they sign back on — driver check calls, load monitoring, broker communication, exception handling, TMS updates, and anything else that comes up between dusk and dawn.
For most trucking companies, after hours is when things go wrong. A breakdown at 2 AM. A missed delivery window at midnight. A driver who can’t reach anyone and starts making decisions on their own. Without proper after hours dispatch coverage, these situations become expensive problems by the time your day team arrives in the morning.
Ninja Dispatch eliminates that gap entirely. We take complete ownership of your after hours operations — not as a staffing vendor who sends you someone to manage, but as a managed service that runs your overnight dispatch the same way your best internal dispatcher would.
Every Ninja Dispatch after hours engagement covers the full scope of overnight operations:
After hours dispatch coverage starts at $20 per hour. Pricing is based on your coverage hours, fleet size, and the scope of operations your dispatchers will manage.
There are no per-load fees, no hidden charges, and no long-term contracts required to get started. Contact us for a custom quote.
Onboarding with Ninja Dispatch is straightforward. We get access to your TMS and communication tools, review your standard operating procedures, and we go live — typically within a few days. We do not require you to change your existing software, workflows, or communication protocols. We work with what you already have.
Book an After Hours DispatcherMost after-hours dispatch services are a black box — you hand off at 5 PM and hope for the best.
Ninja Dispatch offers the first client-facing dashboard for managed after-hours dispatch, giving you real-time visibility into overnight operations. See who’s working your account, track every load, update SOPs, and monitor dispatcher performance — all in one place.
Full transparency. Full control. No staying up all night.
We cover any hours outside your standard business day — evenings, overnight, early morning, full weekends, and all major US holidays. Coverage windows are customized to your operation. If your office is closed, we can be open.
After hours dispatch is a broader term that includes evening hours, weekends, and holidays in addition to overnight coverage. Night dispatch specifically refers to overnight shifts. Ninja Dispatch provides both — our coverage is structured around your specific gaps, not a fixed window.
Yes. Our dispatchers are trained on McLeod TMS, Samsara, Motive, and other major platforms before they start on your account. There is no ramp-up period and no training cost billed to you.
Our dispatchers handle it immediately — coordinating roadside assistance, notifying the broker or shipper, updating your TMS, and documenting everything. You are contacted only if the situation requires a decision that goes beyond our defined scope.
Yes. My Ninja Dispatch gives you real-time access to everything happening on your account — dispatcher activity, load status, communication logs, and performance data — at any time from any device.
Most clients are live within a few days of onboarding. We move fast and do not require lengthy implementation periods.
Talk to a dispatcher today. We’ll show you exactly how Ninja Dispatch can take over your after hours operations — starting this week.
Book a Discovery Call